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LAUNCH CRP IMMO Creader Diagnostic Scanner is a 5-inch tablet based on Android 7.1 to integrate the functions and advantages of the Creader Professional 123i series. Here' collecting the most frequently asked questions and answers for reference.
Q1: System halts when reading data stream. What is the reason?
A: It may be caused by a slackened connector. Please turn this tool off, firmly connect the connector, and switch it on again.
Q2: Does the screen of the LAUNCH CRP main unit flash at engine ignition start?
A: Caused by electromagnetic disturbing, and this is a normal phenomenon.
Q3: There is no response when communicating with the on-board computer?
A: Please confirm the proper voltage of the power supply and check if the throttle has been closed, the transmission is in the neutral position, and the water is in the proper temperature.
Q4: What to do if the system fails to start auto VIN detection?
A: Please check the following possible reasons:
• Whether the tool is properly connected to the vehicle’s DLC.
• Whether the “Automatic detection on Connect” switch is OFF. If yes, slide it to ON.
Q5: Why are there so many fault codes?
A: Usually, it’s caused by poor connection or fault circuit grounding.
Q6: How to upgrade the LAUNCH CRP system software?
A: 1. Switch the LAUNCH CRP tool on and ensure a stable internet connection.
2. Tap “Setting” on the Job Menu, select “About” -> “Version”, and tap “Detect the System Version” to enter the system upgrading page.
3. Follow the on-screen instructions step by step to finish the process. Depending on the internet speed, it may take several minutes; please be patient. After the upgrade, the tool will automatically restart and enter the Job menu.
Q7: What if the tool cannot be switched on even after a period of recharging?
A: Please recharge it for at least 3 hours until the power LED lights up, then it can be switched on.