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(Fixed) Software error when ACDP 1 authorization is transferred to ACDP 2
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Recently, we received feedback from a customer saying that after his ACDP 1 authorization was successfully transferred to ACDP 2, the software had an error and could not be used normally:
On Android, it shows "The program verification is abnormal".
On the iPhone, it shows an "unknown error".
On Android, it shows "The program verification is abnormal".
On the iPhone, it shows an "unknown error".
The technician gave a solution: clear the cache and then enter the software again.
Customer feedback: I have tried this before. I tried again. Same issue. I need to use this as soon as possible as I have customers waiting.
Finally, we helped the customer contact the factory technician for remote support and found out that there was a bug in the authorization transfer software. The technician helped to fix it. After clearing the cache again, the software works fine.
Customer feedback:
Perfect it worked.
I appreciate your help very much!
For more technical service support, please visit www.obd2shop.co.uk
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